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Offline shamanu  
#1 Posted : Friday, January 31, 2014 8:15:20 PM(UTC)
shamanu

Joined: 1/6/2012(UTC)
Posts: 8

When i navigate the site as guest -> click login -> lost password and enter my user name (not forum name) the error "Attempt to retrive your password was not successful" occures. How can I change a lost password?

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Offline mc-kay  
#2 Posted : Saturday, February 1, 2014 11:14:31 AM(UTC)
mc-kay

Medals: Admin

Joined: 8/24/2011(UTC)
Posts: 138
Location: Hannover

Thanks: 1 times
Was thanked: 12 time(s) in 7 post(s)
You need to enter either the username you used for registration or your email address.
Using your display name will not work.
Offline shamanu  
#3 Posted : Sunday, February 2, 2014 2:59:16 AM(UTC)
shamanu

Joined: 1/6/2012(UTC)
Posts: 8

Originally Posted by: Hendrik Go to Quoted Post
You need to enter either the username you used for registration or your email address.
Using your display name will not work.


Yes I'm using the username/email and the error is always "Attempt to retrieve your password was not successful". I know it's the correct username as the autologin on my second pc still works and the account details list the username. Also when entering a wrong username the error is "Unable to locate the user name entered".
Offline mc-kay  
#4 Posted : Wednesday, February 5, 2014 12:18:01 PM(UTC)
mc-kay

Medals: Admin

Joined: 8/24/2011(UTC)
Posts: 138
Location: Hannover

Thanks: 1 times
Was thanked: 12 time(s) in 7 post(s)
Is it about your "Mike" user?
I this case please send me a PM with the mail address you used for registration.

Edited by user Wednesday, February 5, 2014 12:18:37 PM(UTC)  | Reason: Not specified

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