Well, thanks for replying, I do not know much to say, but I think the DXDIAG information can help, right?
Dx Diag:
System Information
Time of this report: 10/14/2013, 10:26:18
Machine name: BIGBANG
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Dell Inc.
System Model: Vostro 3500
BIOS: BIOS Date: 01/09/10 15:17:22 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 6144MB RAM
Available OS Memory: 6006MB RAM
Page File: 2776MB used, 9234MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce 310M
Manufacturer: NVIDIA
Chip type: GeForce 310M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A75&SUBSYS_04411028&REV_A2
Display Memory: 3221 MB
Dedicated Memory: 474 MB
Shared Memory: 2747 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model: unknown
Monitor Id: INL0006
Native Mode: 1366 x 768(p) (60.053Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.16.0011.8921 (English)
Driver Version: 8.16.11.8921
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/18/2010 23:54:30, 9628776 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4935-11CF-4151-4A241DC2C535}
Vendor ID: 0x10DE
Device ID: 0x0A75
SubSys ID: 0x04411028
Revision ID: 0x00A2
Driver Strong Name: oem69.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section035:8.16.11.8921:pci\ven_10de&dev_0a75&subsys_04411028
Rank Of Driver: 00E60001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Not Available
D3D Status: Enabled
AGP Status: Not Available
Sound Devices
Description: Lautsprecher / Kopfhörer (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280441&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6277.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/6/2010 17:35:04, 505344 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Mikrofonarray (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6277.0000 (English)
Driver Attributes: Final Retail
Date and Size: 4/6/2010 17:35:04, 505344 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Mikrofon / Line-In (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6277.0000 (English)
Driver Attributes: Final Retail
Date and Size: 4/6/2010 17:35:04, 505344 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Stereomix (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6277.0000 (English)
Driver Attributes: Final Retail
Date and Size: 4/6/2010 17:35:04, 505344 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Maus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC313
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB-Root-Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 3/25/2011 00:29:26, 343040 bytes
| Driver: usbd.sys, 3/25/2011 00:28:59, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/25/2011 00:29:26, 343040 bytes
| |
| +-+ Generic USB Hub
| | | Vendor/Product ID: 0x0A5C, 0x4500
| | | Location: Port_#0001.Hub_#0004
| | | Matching Device ID: usb\class_09
| | | Service: usbhub
| | | Driver: usbhub.sys, 3/25/2011 00:29:26, 343040 bytes
| | |
| | +-+ USB Human Interface Device
| | | | Vendor/Product ID: 0x413C, 0x8161
| | | | Location: Port_#0001.Hub_#0006
| | | | Matching Device ID: usb\vid_413c&pid_8161
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 11/20/2010 07:43:49, 30208 bytes
| | | | Driver: hidclass.sys, 7/3/2013 01:05:05, 76800 bytes
| | | | Driver: hidparse.sys, 7/3/2013 01:05:04, 32896 bytes
| | | |
| | | +-+ HID-Tastatur
| | | | | Vendor/Product ID: 0x413C, 0x8161
| | | | | Matching Device ID: hid_device_system_keyboard
| | | | | Service: kbdhid
| | | | | Driver: kbdhid.sys, 11/20/2010 07:33:25, 33280 bytes
| | | | | Driver: kbdclass.sys, 7/13/2009 22:48:04, 50768 bytes
| | | |
| | +-+ USB Human Interface Device
| | | | Vendor/Product ID: 0x413C, 0x8162
| | | | Location: Port_#0002.Hub_#0006
| | | | Matching Device ID: usb\vid_413c&pid_8162
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 11/20/2010 07:43:49, 30208 bytes
| | | | Driver: hidclass.sys, 7/3/2013 01:05:05, 76800 bytes
| | | | Driver: hidparse.sys, 7/3/2013 01:05:04, 32896 bytes
| | | |
| | | +-+ HID-konformes Benutzersteuergerät
| | | | | Vendor/Product ID: 0x413C, 0x8162
| | | | | Matching Device ID: hid_device_up:000c_u:0001
| | | | |
| | | +-+ HID-konforme Maus
| | | | | Vendor/Product ID: 0x413C, 0x8162
| | | | | Matching Device ID: hid_device_system_mouse
| | | | | Service: mouhid
| | | | | Driver: mouhid.sys, 7/13/2009 21:00:20, 31232 bytes
| | | | | Driver: mouclass.sys, 7/13/2009 22:48:27, 49216 bytes
Gameport Devices
PS/2 Devices
+ Standardtastatur (PS/2)
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 20:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 22:48:04, 50768 bytes
|
+ HID-Tastatur
| Vendor/Product ID: 0x046D, 0xC313
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 07:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 22:48:04, 50768 bytes
|
+ Terminalserver-Tastaturtreiber
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 20:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 22:48:04, 50768 bytes
|
+ Dell Touchpad
| Matching Device ID: *syn0604
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-konforme Maus
| Vendor/Product ID: 0x04F3, 0x0210
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 21:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 22:48:27, 49216 bytes
|
+ Terminalserver-Maustreiber
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 10:33:57, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 21:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 22:48:27, 49216 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 289.5 GB
Total Space: 461.9 GB
File System: NTFS
Model: WDC WD5000BEKT-75KA9T0
Drive: E:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Portuguese), 11/20/2010 06:19:21, 147456 bytes
Drive: D:
Model: TSSTcorp DVD+-RW TS-L633C
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Portuguese), 11/20/2010 06:19:21, 147456 bytes
System Devices
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_04411028&REV_06\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 10:33:48, 184704 bytes
Name: Intel(R) HM57 Express Chipset LPC Interface Controller - 3B0B
Device ID: PCI\VEN_8086&DEV_3B0B&SUBSYS_04411028&REV_06\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 22:48:27, 15424 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_04411028&REV_06\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 10:33:48, 184704 bytes
Name: Intel(R) 82801 PCI-Brücke - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04411028&REV_A6\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 10:33:48, 184704 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_04411028&REV_06\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 10:33:48, 184704 bytes
Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_04411028&REV_12\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 10:33:48, 184704 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_04411028&REV_06\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 00:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (German), 3/25/2011 00:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (German), 3/25/2011 00:29:26, 343040 bytes
Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_04411028&REV_12\3&11583659&0&00
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_04411028&REV_06\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/25/2011 00:29:04, 52736 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (German), 3/25/2011 00:29:14, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (German), 3/25/2011 00:29:26, 343040 bytes
Name: DW1520 Wireless-N Half Mini Card
Device ID: PCI\VEN_14E4&DEV_4353&SUBSYS_000E1028&REV_01\4&288D021A&0&00E1
Driver: C:\Windows\system32\DRIVERS\BCMWL664.SYS, 5.60.0018.0008 (Portuguese), 7/9/2010 09:27:12, 2978296 bytes
Driver: C:\Windows\system32\bcmihvsrv64.dll, 5.60.0018.0008 (English), 7/9/2010 09:27:11, 4211712 bytes
Driver: C:\Windows\system32\bcmihvui64.dll, 5.60.0018.0008 (English), 7/9/2010 09:27:12, 3876352 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (German), 7/13/2009 21:07:21, 24576 bytes
Driver: C:\Windows\system32\bcmwlcoi.dll, 5.60.0018.0008 (English), 7/9/2010 09:27:12, 95472 bytes
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_04411028&REV_06\3&11583659&0&B0
Driver: n/a
Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_04411028&REV_06\3&11583659&0&FE
Driver: C:\Windows\system32\DRIVERS\Impcd.sys, 1.00.0001.1002 (English), 10/26/2009 09:39:44, 151936 bytes
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_04411028&REV_03\4&22A5284D&0&00E2
Driver: n/a
Name: High Definition Audio-Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_04411028&REV_06\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (German), 11/20/2010 07:43:43, 122368 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_04411028&REV_06\3&11583659&0&FB
Driver: n/a
Name: High Definition Audio-Controller
Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_04411028&REV_A1\4&C783B37&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (German), 11/20/2010 07:43:43, 122368 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_04411028&REV_06\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 10:33:48, 184704 bytes
Name: Intel(R) 5 Series 6 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B2F&SUBSYS_04411028&REV_06\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 9.05.0006.1001 (English), 12/17/2009 15:42:08, 538136 bytes
Name: NVIDIA GeForce 310M
Device ID: PCI\VEN_10DE&DEV_0A75&SUBSYS_04411028&REV_A2\4&C783B37&0&0008
Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_neutral_85c6c55766e84bd7\NvCplSetupInt.exe, 14.00.0000.0162 (English), 2/18/2010 23:54:30, 40447736 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 11240 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 11717736 bytes
Driver: C:\Windows\system32\dpinst.exe, 2.01.0000.0000 (German), 2/18/2010 23:54:30, 930272 bytes
Driver: C:\Windows\system32\nvapi64.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 1323112 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 2361960 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 757352 bytes
Driver: C:\Windows\system32\nvd3dumx.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 9628776 bytes
Driver: C:\Windows\system32\nvdecodemft.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 356968 bytes
Driver: C:\Windows\system32\nvdisp.nvu, 2/18/2010 23:54:30, 22064 bytes
Driver: C:\Windows\system32\nvinitx.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 71784 bytes
Driver: C:\Windows\system32\nvoglv64.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 14730856 bytes
Driver: C:\Windows\system32\nvudisp.exe, 1.10.0057.0035 (English), 2/18/2010 23:54:30, 649832 bytes
Driver: C:\Windows\system32\nvumdshimx.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 238184 bytes
Driver: C:\Windows\system32\nvwgf2umx.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 4459624 bytes
Driver: C:\Windows\SysWow64\nvapi.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 1070184 bytes
Driver: C:\Windows\SysWow64\nvcuda.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 1749096 bytes
Driver: C:\Windows\SysWow64\nvcuvenc.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 1325672 bytes
Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 678504 bytes
Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 7728744 bytes
Driver: C:\Windows\SysWow64\nvdecodemft.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 285288 bytes
Driver: C:\Windows\SysWow64\nvencodemft.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 1550952 bytes
Driver: C:\Windows\SysWow64\nvinit.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 68712 bytes
Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 10676840 bytes
Driver: C:\Windows\SysWow64\nvumdshim.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 206952 bytes
Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.16.0011.8921 (English), 2/18/2010 23:54:30, 3220584 bytes
Driver: C:\Windows\system32\nvcod.dll, 1.09.0006.0091 (English), 2/18/2010 23:54:30, 235624 bytes
Driver: C:\Windows\system32\nvcod196.dll, 1.09.0006.0091 (English), 2/18/2010 23:54:30, 235624 bytes
EVR Power Information
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0